Warranty Service

We provide 2-year general warranty under normal conditions of wear and tear. If your piece happens to break or loses stones, we will be happy to fix your item free of charge. Our warranty does not cover custom items, naturally tarnished products, or items adjusted by a third party. The customer is responsible for returning the item(s) back to us and we will bear the cost for return shipping.


Imperial Jadeite And Jewellery Limited has the right and discretion to refuse any piece that is not covered by the warranty. Worn out and irreparable items will not be covered.


Please contact us for warranty inquiries.